FORD's failure to fix the ESCAPE PHEV is a problem for me. Trust FORD?

[chl]

Thanks for that info.

Not only do I think Ford needs to address the root issue and replace all suspect batteries like Chevy did with the Bolts, they need to compensate owners for loss of value.

Short answer. No I can’t trust Ford with the Fathom. Their actions, or more specifically inaction, speaks louder than anything they say.

I think Ford should replace the batteries, but only if defective, I agree with that.

Ford determined/estimated that only about 1% of vehicles are affected, the new software will trigger a replacement under warranty if the defect is detected, and replacing every battery when only a small number are affected would be wasteful and there is not a sufficient supply to do that.

Ford is compensating owners for the reduction in range with extended warranties until the batteries need replacing.

It may not be what you want, but it was a business decision with tradeoffs, a compromise if you will.

 

[gzebrick]

The ginsl fix is to PERMANENTLY reduce the charge capacity for the Escspe PHEV by about 20 % while changing the display to now show 100% instead of the old 80% plus add monitor software to flag battery issues.

Ford must think everyone is stupid.

Saying you can now charge up to o 100% while the new limit is just the old 80% is f&)&ing insulting.

Like Chevy with the Bolts, ford owns this issue, not the supplier.

… and just to make it worse, I think to date only 3 PHEVs have had battery failure. But the fix screw everyone.

Waiting for the class action lawsuit

I’ll note the Ford rep on this forum hasn’t chimed in.